Last Updated: September 10, 2026

Welcome to Zetroo, an online eCommerce platform operated by JANATHA RETAIL PRIVATE LIMITED. By accessing, browsing, or using this website, you acknowledge and agree to the terms, conditions, policies, and notices described on this website.

This Legal Notice is intended to provide important information regarding the ownership, use, content, products, services, and legal responsibilities associated with the Zetroo website.

1. Website Ownership

The website Zetroo is operated and managed by:

JANATHA RETAIL PRIVATE LIMITED

Plot No. 24,
2nd Floor,
Nagarjuna Enclave,
Miyapur, Madeenaguda,
Hyderabad, Rangareddy,
Telangana – 500049, India

Email: support@zetroo.com
Phone: +91 7569889047

Website: www.zetroo.com

All website content, materials, designs, logos, trademarks, graphics, photographs, text, product information, software, and other intellectual property displayed on this website are owned by, licensed to, or used with permission by JANATHA RETAIL PRIVATE LIMITED, unless otherwise stated.

2. Intellectual Property

All intellectual property appearing on the Zetroo website is protected under applicable intellectual property and copyright laws.

You may access and use the website for personal and lawful purposes only.

You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, license, create derivative works from, or commercially exploit any part of the website without prior written permission from JANATHA RETAIL PRIVATE LIMITED.

Unauthorized use of our trademarks, logos, brand identity, website content, photographs, graphics, or other proprietary materials may result in appropriate legal action.

3. Product Information

Zetroo makes reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, availability, and other information displayed on the website are accurate and up to date.

However, product images may vary slightly from the actual product due to photography, screen settings, lighting, packaging changes, or manufacturer updates.

We reserve the right to correct errors, update product information, change prices, modify specifications, or discontinue products without prior notice.

4. Health and Wellness Disclaimer

Zetroo offers products across categories including health, wellness, nutrition, beauty, personal care, herbal products, supplements, and related products.

Information provided on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

Customers should carefully read product labels, directions, warnings, ingredients, and other information provided with each product before use.

If you have questions regarding whether a product is appropriate for you, please consult a qualified healthcare professional before purchasing or using the product.

Zetroo does not guarantee that any product will prevent, treat, cure, or diagnose any particular medical condition unless such claims are expressly authorized under applicable law and stated by the manufacturer.

5. Third-Party Brands and Manufacturers

Certain products available through Zetroo may be manufactured or supplied by third-party brands and manufacturers.

Zetroo does not manufacture every product sold through the website.

Product information, packaging, ingredients, instructions, warnings, and other specifications may be provided by the relevant manufacturer or supplier.

Customers should refer to the product packaging and official manufacturer information for the most current product-specific instructions and warnings.

6. Pricing and Availability

All prices displayed on the website are subject to change without prior notice.

Products are subject to availability.

In the event of a pricing error, technical error, inventory issue, or other system-related error, Zetroo reserves the right to cancel or modify the affected order.

If an order is cancelled due to such an error after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing timelines.

7. Orders and Payments

Orders placed through the website are subject to acceptance and availability.

Zetroo reserves the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues, unauthorized transactions, or other circumstances permitted under applicable law.

Payments are processed through authorized third-party payment service providers.

Zetroo does not intentionally store complete payment card information on its own servers.

8. Shipping and Delivery

Zetroo currently provides free standard shipping on eligible orders across India.

The estimated delivery timeframe is approximately 15 to 18 business days from the date the order is successfully processed.

Delivery times are estimates and may vary because of courier operations, weather, public holidays, transportation disruptions, customs procedures, remote delivery locations, or other circumstances beyond our reasonable control.

For complete information regarding delivery, customers should refer to our Shipping Policy.

9. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by Zetroo's official Return & Refund Policy.

Customers should review the applicable policy before submitting a return, replacement, or refund request.

Nothing in our policies is intended to exclude or limit any rights that consumers may have under applicable consumer protection laws.

10. Website Availability

We make reasonable efforts to keep the Zetroo website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from technical issues.

The website may occasionally be unavailable because of maintenance, updates, technical problems, security measures, hosting issues, or circumstances beyond our control.

11. Limitation of Liability

To the extent permitted by applicable law, JANATHA RETAIL PRIVATE LIMITED shall not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of, or inability to use, the website or its services.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Third-Party Links

The Zetroo website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

These links are provided for convenience and informational purposes.

Zetroo does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Customers are encouraged to review the applicable terms and privacy policies of external websites before using them.

13. User Responsibilities

Users of the Zetroo website agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Provide false or misleading information

  • Attempt to gain unauthorized access to the website or its systems

  • Interfere with the security or operation of the website

  • Copy or misuse website content

  • Upload malicious software or harmful code

  • Attempt to compromise the website or its infrastructure

  • Use the website in a manner that violates applicable laws or regulations

Zetroo reserves the right to restrict or terminate access where misuse or unauthorized activity is identified.

14. Fraud and Unauthorized Activities

Zetroo takes fraudulent transactions, payment abuse, identity misuse, unauthorized account activity, and other unlawful activities seriously.

Where appropriate and permitted by law, we may investigate suspicious activity, cancel affected orders, restrict accounts, cooperate with payment providers and authorities, and take appropriate legal action.

15. Governing Law

This Legal Notice and your use of the Zetroo website shall be governed by the applicable laws of India.

Any disputes arising in connection with the website, products, services, or transactions with Zetroo shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable matter and location of JANATHA RETAIL PRIVATE LIMITED, subject to applicable law.

16. Changes to This Legal Notice

JANATHA RETAIL PRIVATE LIMITED reserves the right to update, modify, or revise this Legal Notice from time to time.

Any changes will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes your acknowledgment of the updated notice, to the extent permitted by applicable law.

17. Contact Us

If you have any questions, concerns, legal notices, or requests relating to Zetroo or this Legal Notice, please contact us:

JANATHA RETAIL PRIVATE LIMITED

Plot No. 24,
2nd Floor,
Nagarjuna Enclave,
Miyapur, Madeenaguda,
Hyderabad, Rangareddy,
Telangana – 500049, India

Email: support@zetroo.com
Phone: +91 7569889047

Website: www.zetroo.com

This Legal Notice is provided for general informational purposes and should be read together with Zetroo's Terms & Conditions, Privacy Policy, Shipping Policy, and Return & Refund Policy.